Frequently
Asked Questions

Both! CreativePOP offers regular sessions online with tutors from Indonesia and abroad. We also offer in-person classes in the greater Jakarta area. Stay up to date by following our Instagram @creativepop.id or by available classes on the Book a Class page.

CreativePOP serves students currently enrolled in kindergarten, elementary, middle, and high school. Our online classes are mainly offered to students in Grade 1 to 6, however our in-person events range between Kindergarten and Grade 12. All genders, religions, and nationalities are welcome!

All it takes are a few simple steps:
1. Check out our available classes on the Book a Class page or on Instagram @creativepop.id
2. Contact us on WhatsApp at +62 813-2016-2824 to book an online class and fill out the respective RSVP form for an in-person class you are interested in
3. You will receive a WhatsApp message with payment details and a booking confirmation
4. Everyone is able to book more than one class at a time, both in-person and online!

Our various tutors are fluent in a number of languages from English, Indonesian, Korean and Mandarin. In general, CreativePOP carries out all communications in English, but we also offer sessions in Indonesian.

Our sessions are led by a group of diverse college students and young professionals, who are passionate about their craft and love to spread the joy of creating to others. Check out the Our Community page for more information on our tutors!

Preparation varies per event – and will be clearly specified beforehand – but a good rule of thumb for our in-person events is to wear comfortable clothes, bring a water bottle, and of course, a positive and excited attitude! As for our online classes, our tutors will make use of materials that are safe and commonly available in their lessons. Parents will always be given the full list of preparation needed at least 24 hours before the first session begins. Otherwise, we require only a device (laptops, tablets, or smartphones are fine) and stable Internet connection.

Our eight programs cover Performing Arts, Creative Writing, Baking/Cooking, Arts & Crafts, Book Club, Health & Fitness, Public Speaking and POPWorkshops. Aside from these specific skills, the dynamic, collaborative nature of sessions will allow for students to hone their abilities in speaking confidently, problem solving, focus and discipline, among others. See the Our Programs page for more details on what we offer!

If you are over 18, have graduated from high school, and are friendly and excited to work with children, we would be glad to consider you as a tutor! Check out our “Our Community” page for more information on our tutoring program and fill out an application using the link listed there. All applicants will undergo an interview, orientation, and training process before leading a class.

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Cancellation and
Refund Policy

1

If, in a given week, a student cannot make it to a class,
parents have until 24 hours before the scheduled session
to let us know in order to qualify for make-up class.

For a make-up class, we will try to find a slot in an existing
session for your child do attend that week. If no make-up
classes are available, or if you would rather cancel the
for the week, we will issue you a partial refund.

Any cancellations notified less than 24 hours before the session
will be counted as a no-show. In this case, you will not receive
a refund nor qualify for a make-up cass.